Privacy Policy

Effective Date: 07/04/2025
Last Updated: 07/04/2025

FileSendr.com ("FileSendr", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services (collectively, the “Service”).

By using FileSendr.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect two types of information:

A. Information You Provide to Us

  • Uploaded Files: Files you upload may contain metadata or personal information.

  • Account Details (Optional): If you register an account, we collect your email address and any additional profile information you provide.

  • Customer Support Inquiries: If you contact us, we may collect your name, email, and the contents of your message.

B. Information We Collect Automatically

  • Usage Data: We may collect data such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site.

  • Cookies: We use cookies and similar technologies to improve your experience, such as keeping you logged in or remembering preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service

  • Enable file uploads, storage, and sharing

  • Improve functionality, security, and performance

  • Respond to customer service inquiries

  • Enforce our Terms of Use

  • Detect and prevent fraudulent or illegal activities

We do not sell or rent your personal information to third parties.

3. File Privacy and Security

  • Anonymous Uploads: Files uploaded without an account are stored with a unique URL. Anyone with the link can access the file until it expires or is deleted.

  • Account-Based Uploads: Logged-in users may have access to additional privacy options and file controls.

  • Data Retention: Uploaded files may be deleted after a certain time (e.g., 15 days for free users) or based on your selected plan.

We use industry-standard encryption and security practices to protect your data in transit and at rest.

4. Third-Party Services

We may use third-party services for analytics, payment processing, and hosting (e.g., Google Analytics, Stripe, Bunny.net). These providers may collect data in accordance with their own privacy policies.

5. Legal Compliance

We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or DMCA takedown notice.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of cookies (through your browser settings)

  • Request that we stop processing your data

To make a privacy-related request, email us at privacy@filesendr.com.

7. Children’s Privacy

FileSendr.com is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

8. Data Retention

We retain data only as long as necessary to:

  • Provide the Service

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

9. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we’ll update the “Last Updated” date above. If changes are significant, we will notify users via email or site notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@filesendr.com
Website: https://www.filesendr.com